Contacts
Business hours |
Headquarters in Kaunas
|
P. Kalpoko g. 1-28, 1st floor |
Other cities
Important!
Our standard reply time to email inquiries and online orders is less than one hour (during regular business hours). If you receive no reply within an hour, it might be that either your message or our response got lost somewhere on the Internet (see possible reasons below). Please call or message us and let us know that you have not yet received a response. You can also reach us via Skype, WhatsApp, FaceBook or Viber or forward the inquiry to our backup account mazaspasauliskkc@gmail.com. This will help us complete your order in time.
Common e-mail problems:
1. The email was erroneously identified as spam. Please check your Spam folder.
2. The email attachment was too big (e.g., a large picture in BMP format, a PPT presentation, etc). We recommend compressing files larger than 3Mb with WinZIP or WinRAR tool and sending them via a messaging app or WeTransfer.
3. Wrong email address (either ours or yours).
4. The IP address of the e-mail provider is black-listed (either ours or yours).
5. The email has a suspicious attachment and gets identified as a virus (*.exe, *.dll, or similar. Some email providers also block *.zip and other extensions).
© 2019